Spin it to win it! The Effectiveness of Gamification in Service Recovery

Amin Nazifi, Holger Roschk

Research output: Contribution to conference (unpublished) › Abstract › peer-review

Original languageEnglish
Publication statusPublished - 18 Jun 2022
Event12th AMA SERVSIG conference - University of Strathclyde, Glasgow, United Kingdom
Duration: 16 Jun 2022 → 18 Jun 2022

Conference

Conference12th AMA SERVSIG conference
Country/TerritoryUnited Kingdom
CityGlasgow
Period16/06/22 → 18/06/22

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