TY - GEN
T1 - Towards an ontology broker to improve cross-agency sharing in emergency response
AU - Duffy, Tom
AU - McMaster, Richard
AU - Baber, Chris
AU - Houghton, Robert
PY - 2012/1/1
Y1 - 2012/1/1
N2 - Major incidents and disasters tend to be highly complex, contain high levels of uncertainty and may often force official responders to set aside their standard operating procedures and work collaboratively with a range of agencies and actors on the ground. Prior work has shown that establishing clear lines of communication and maintaining a shared understanding across organisational boundaries can be challenging to achieve, particularly in stressful and unusual circumstances. In the present paper we discuss ongoing work into specifying a meta-process for facilitating communication and collaboration based on the observation that common themes that emerge in communication within and across organisational boundaries can subsequently be tracked and built into an Ontology Broker. This work draws on experimental work in our laboratory, observations made in emergency control environments and, emphasised in this paper, lessons learned in the 2005 London bombings.
AB - Major incidents and disasters tend to be highly complex, contain high levels of uncertainty and may often force official responders to set aside their standard operating procedures and work collaboratively with a range of agencies and actors on the ground. Prior work has shown that establishing clear lines of communication and maintaining a shared understanding across organisational boundaries can be challenging to achieve, particularly in stressful and unusual circumstances. In the present paper we discuss ongoing work into specifying a meta-process for facilitating communication and collaboration based on the observation that common themes that emerge in communication within and across organisational boundaries can subsequently be tracked and built into an Ontology Broker. This work draws on experimental work in our laboratory, observations made in emergency control environments and, emphasised in this paper, lessons learned in the 2005 London bombings.
KW - Disaster response
KW - Information networks
KW - Socio-technical networks
KW - Terrorism
UR - http://www.scopus.com/inward/record.url?scp=84905583692&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84905583692
SN - 9780864913326
T3 - ISCRAM 2012 Conference Proceedings - 9th International Conference on Information Systems for Crisis Response and Management
BT - ISCRAM 2012 Conference Proceedings - 9th International Conference on Information Systems for Crisis Response and Management
PB - Simon Fraser University
T2 - 9th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2012
Y2 - 22 April 2012 through 25 April 2012
ER -