The identity impact of witnessing selective incivility: a study of minority ethnic professionals

Dulini Fernando*, Etlyn Kenny

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

We examine how minority ethnic employees account for witnessing selective incivility to ethnically similar others. Our study is based on qualitative interviews with British Asian employees – the majority who witnessed incivility directed towards migrant Asian employees working for the same company. Our findings indicate that, for those whose minority ethnic identity was of central importance, witnessing selective incivility towards others from a similar ethnic background can be perceived as an identity threat. We provide insights into three identity work strategies undertaken by witnesses of selective incivility, while illuminating how minority ethnic identity shapes the way witnesses’ respond to selective incivility in the workplace.
Original languageEnglish
Pages (from-to)56-80
Number of pages25
JournalJournal of Occupational and Organizational Psychology
Volume96
Issue number1
Early online date28 Oct 2022
DOIs
Publication statusPublished - Mar 2023

Keywords

  • diversity
  • ethnic identity
  • identity work
  • incivility
  • third party witness

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