The design and evaluation of interactive systems with perceived social intelligence: Five challenges

William Green; Boris de Ruyter

doi:10.1007/s00146-009-0252-z

The design and evaluation of interactive systems with perceived social intelligence: Five challenges

William Green^*, Boris de Ruyter

^*Corresponding author for this work

Management

Research output: Contribution to journal › Article › peer-review

7 Citations (Scopus)

Abstract

This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) project. The SIFT project aims to establish a model of social intelligence, to support the user-centred design of social intelligence in interactive systems. The conceptual background of social intelligence for the SIFT project is presented. Five challenges identified for the design of socially aware interactions are described, and their implications are discussed.

Original language	English
Pages (from-to)	203-210
Number of pages	8
Journal	AI and Society
Volume	25
Issue number	2
DOIs	https://doi.org/10.1007/s00146-009-0252-z
Publication status	Published - May 2010

Bibliographical note

Funding Information:
Acknowledgments We thank the SIFT Project team and colleagues for discussions surrounding this research, in particular, Peter Lutz, Greg Dunn, Jettie Hoonhout and Bernt Meerbeek. We thank Marie Curie for funding the SIFT project (FP6-14360).

Keywords

Evaluation
Human-computer interaction
Social intelligence
Socio-technical systems
User-centred design

ASJC Scopus subject areas

Philosophy
Human-Computer Interaction
Artificial Intelligence

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10.1007/s00146-009-0252-z

Cite this

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abstract = "This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) project. The SIFT project aims to establish a model of social intelligence, to support the user-centred design of social intelligence in interactive systems. The conceptual background of social intelligence for the SIFT project is presented. Five challenges identified for the design of socially aware interactions are described, and their implications are discussed.",

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author = "William Green and {de Ruyter}, Boris",

note = "Funding Information: Acknowledgments We thank the SIFT Project team and colleagues for discussions surrounding this research, in particular, Peter Lutz, Greg Dunn, Jettie Hoonhout and Bernt Meerbeek. We thank Marie Curie for funding the SIFT project (FP6-14360).",

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AB - This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) project. The SIFT project aims to establish a model of social intelligence, to support the user-centred design of social intelligence in interactive systems. The conceptual background of social intelligence for the SIFT project is presented. Five challenges identified for the design of socially aware interactions are described, and their implications are discussed.

KW - Evaluation

KW - Human-computer interaction

KW - Social intelligence

KW - Socio-technical systems

KW - User-centred design

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ER -

The design and evaluation of interactive systems with perceived social intelligence: Five challenges

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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Cite this