Servitized SMEs’ performance and the influences of sustainable procurement, packaging, and distribution: The mediating role of eco-innovation

Sabeen Hussain Bhatti, Majid Rashid, Ahmad Arslan*, Shlomo Tarba, Yipeng Liu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

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Abstract

The current paper is one of the pioneering studies to specifically analyze the role of both inbound and outbound sustainable supply chain practices (SSCP) of servitized SMEs in a relatively high-risk emerging economy context of Pakistan. Building on Porter's Value Chain Model, this study analyzes the influence of sustainable servitization on multiple performance indicators (including environmental, economic, social, and operational) of servitized SMEs. We further investigate the role of eco-innovation as a mediator. The study employs a time-lagged research design, based on primary data collected from 280 managers of servitized SMEs. We found that sustainable practices positively impact servitized SMEs’ performance, except for sustainable procurement's influence on operational performance. Finally, eco-innovation was found to partially mediate the analyzed inter-relationships.

Original languageEnglish
Article number102831
Number of pages12
JournalTechnovation
Volume127
Early online date1 Aug 2023
DOIs
Publication statusPublished - Sept 2023

Bibliographical note

Publisher Copyright:
© 2023 The Authors

Keywords

  • and servitized SMEs
  • Eco-innovation
  • Emerging economy
  • Performance
  • Sustainable packaging and distribution (SP&D)
  • Sustainable procurement (SP)

ASJC Scopus subject areas

  • General Engineering
  • Management of Technology and Innovation

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