Abstract
Digital technologies are transforming workforce management and impacting practically every aspect of organisations. The need for digital transformation (DT), that is, the ability to develop digital capabilities aligned with workforce needs, is high on the agenda to tackle volatile, uncertain, complex and ambiguous challenges in operations research. Surprisingly, little is known about digital transformation in this context that creates and captures value. Thus, this study shows how mapping workforce management opportunities and challenges within the DT environment can help operations thrive in the digital world.
Original language | English |
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Journal | Production Planning and Control |
Early online date | 31 Oct 2023 |
DOIs | |
Publication status | E-pub ahead of print - 31 Oct 2023 |
Bibliographical note
Publisher Copyright:© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
Keywords
- digital technologies
- Digital transformation
- operations management
- value
- workforce management
ASJC Scopus subject areas
- Computer Science Applications
- Strategy and Management
- Management Science and Operations Research
- Industrial and Manufacturing Engineering