Managing changes initiated by industrial big data technologies: A technochange management model

Fei Xing*, Guochao Peng, Tian Liang, Simin Zuo, Shuyang Li

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

With the adoption of Internet of Things and advanced data analytical technologies in manufacturing firms, the industrial sector has launched an evolutionary journey toward the 4th industrial revolution, or so called Industry 4.0. Industrial big data is a core component to realize the vision of Industry 4.0. However, the implementation and usage of industrial big data tools in manufacturing firms will not merely be a technical endeavor, but can also lead to a thorough management reform. By means of a comprehensive review of literature related to Industry 4.0, smart manufacturing, industrial big data, information systems (IS) and technochange management, this paper aims to analyze potential changes triggered by the application of industrial big data in manufacturing firms, from technological, individual and organizational perspectives. Furthermore, in order to drive these changes more effectively and eliminate potential resistance, a conceptual technochange management model was developed and proposed. Drawn upon theories reported in literature of IS technochange management, this model proposed four types of interventions that can be used to copy with changes initiated by industrial big data technologies, including human process intervention, techno-structural intervention, human resources management intervention and strategic intervention. This model will be of interests and value to practitioners and researchers concerned with business reforms triggered by Industry 4.0 in general and by industrial big data technologies in particular.

Original languageEnglish
Title of host publicationDistributed, Ambient and Pervasive Interactions - 7th International Conference, DAPI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
EditorsNorbert Streitz, Shin’ichi Konomi
PublisherSpringer Verlag
Pages75-87
Number of pages13
ISBN (Print)9783030219345
DOIs
Publication statusPublished - 2019
Event7th International Conference on Distributed, Ambient and Pervasive Interactions, DAPI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, United States
Duration: 26 Jul 201931 Jul 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11587 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference7th International Conference on Distributed, Ambient and Pervasive Interactions, DAPI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
Country/TerritoryUnited States
CityOrlando
Period26/07/1931/07/19

Bibliographical note

Publisher Copyright:
© 2019, Springer Nature Switzerland AG.

Keywords

  • Conceptual model
  • Industrial big data
  • Industry 4.0
  • Interventions
  • Technochange management

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science

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