TY - UNPB
T1 - Identifying and supporting financially vulnerable consumers in a privacy-preserving manner
T2 - a use case using decentralised identifiers and verifiable credentials
AU - Spiliotopoulos, Tasos
AU - Horsfall, Dave
AU - Ng, Magdalene
AU - Coopamootoo, Kovila
AU - Moorsel, Aad van
AU - Elliott, Karen
N1 - Published in the ACM CHI 2021 workshop on Designing for New Forms of Vulnerability
PY - 2021/6/10
Y1 - 2021/6/10
N2 - Vulnerable individuals have a limited ability to make reasonable financial decisions and choices and, thus, the level of care that is appropriate to be provided to them by financial institutions may be different from that required for other consumers. Therefore, identifying vulnerability is of central importance for the design and effective provision of financial services and products. However, validating the information that customers share and respecting their privacy are both particularly important in finance and this poses a challenge for identifying and caring for vulnerable populations. This position paper examines the potential of the combination of two emerging technologies, Decentralized Identifiers (DIDs) and Verifiable Credentials (VCs), for the identification of vulnerable consumers in finance in an efficient and privacy-preserving manner.
AB - Vulnerable individuals have a limited ability to make reasonable financial decisions and choices and, thus, the level of care that is appropriate to be provided to them by financial institutions may be different from that required for other consumers. Therefore, identifying vulnerability is of central importance for the design and effective provision of financial services and products. However, validating the information that customers share and respecting their privacy are both particularly important in finance and this poses a challenge for identifying and caring for vulnerable populations. This position paper examines the potential of the combination of two emerging technologies, Decentralized Identifiers (DIDs) and Verifiable Credentials (VCs), for the identification of vulnerable consumers in finance in an efficient and privacy-preserving manner.
KW - cs.CY
KW - cs.CR
KW - cs.HC
KW - H.5.3
U2 - 10.48550/arXiv.2106.06053
DO - 10.48550/arXiv.2106.06053
M3 - Preprint
BT - Identifying and supporting financially vulnerable consumers in a privacy-preserving manner
PB - arXiv
ER -