Examination of cultural competence in service providers in an early intervention programme for psychosis in Montreal, Quebec: Perspectives of service users and treatment providers

Shruthi Venkataraman, Gerald Jordan, Megan A. Pope, Srividya N. Iyer*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

Aim: To better understand cultural competence in early intervention for psychosis, we compared service users’ and service providers’ perceptions of the importance of providers being culturally competent and attentive to aspects of culture. Methods: At a Canadian early intervention programme, a validated scale was adapted to assess service user (N = 51) and provider (N = 30) perceptions of service providers’ cultural competence and the importance accorded thereto. Results: Analyses of variance revealed that the importance of service providers being culturally competent was rated highest by service providers, followed by visible minority service users, followed by white service users. Providers rated themselves as being more interested in knowing about service users’ culture than service users perceived them to be. Conclusions: Service users accorded less import to service providers’ cultural competence than providers themselves, owing possibly to varied socialization. A mismatch in users’ and providers’ views on providers’ efforts to know their users’ cultures may influence mental healthcare outcomes.

Original languageEnglish
Pages (from-to)469-473
Number of pages5
JournalEarly Intervention in Psychiatry
Volume12
Issue number3
DOIs
Publication statusPublished - Jun 2018

Bibliographical note

Funding Information:
No funding was received to conduct this study. The senior author (Iyer) is supported by a Junior 1 salary award from the Fonds de recherche du Québec—Santé (FRQS). Pope and Jordan were supported by graduate scholarship awards from FRQS and Canadian Institutes of Health Research (CIHR). None of the authors has any other pertinent personal affiliations or financial interests to declare. The authors would like to thank Dr. Rukhsana Ahmed at the University of Ottawa for permitting the use of her scale to assess cultural competence among physicians. We also thank service users and service providers at the Prevention and Early Intervention Programme for Psychosis at the Douglas Mental Health University Institute for their participation in this study.

Funding Information:
No funding was received to conduct this study. The senior author (Iyer) is supported by a Junior 1 salary award from the Fonds de recherche du Qu?bec?Sant? (FRQS). Pope and Jordan were supported by graduate scholarship awards from FRQS and Canadian Institutes of Health Research (CIHR). None of the authors has any other pertinent personal affiliations or financial interests to declare. The authors would like to thank Dr. Rukhsana Ahmed at the University of Ottawa for permitting the use of her scale to assess cultural competence among physicians. We also thank service users and service providers at the Prevention and Early Intervention Programme for Psychosis at the Douglas Mental Health University Institute for their participation in this study.

Publisher Copyright:
© 2017 John Wiley & Sons Australia, Ltd

Keywords

  • cultural competence
  • culture
  • early
  • intervention
  • psychosis
  • youth mental health

ASJC Scopus subject areas

  • Phychiatric Mental Health
  • Psychiatry and Mental health
  • Biological Psychiatry

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