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Enhancing Contact Employees’ Fit With Their Environment and Willingness to Report Service Complaints

  • Achilleas Boukis*
  • , Giannis Kostopoulos
  • , Ilianna Katsaridou
  • , Kostas Kaminakis
    • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter

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