A good deal of research and practice on digital innovation public sector projects takes for granted a stability-change dichotomy which positions these two phenomena as opposite and difficult to conciliate. In this area There is a shortage of studies focusing on how projects as the main vehicles for digital innovation could mediate between change and stability in the public sector. To address this gap this paper proposes Discursive Institutionalism (DI) to better understand the dynamics of this type of projects. A case study of a multi-actor project in the Albanian context extends the scope of the analysis to the transitional institutional environment in which the project unfolded. Findings suggest that large-scale multi-actor digital innovation public sector projects can not only be seen as temporary endeavors but also as strategic points of interaction for multifaceted stakeholders whose ideas and discourses could converge at levels of policies, programs and philosophies in order to keep required stability in the face of change. Using DI, a number of propositions are formulated and empirically validated to draw insights and implications for future project policy formulation, research and practice.
ASJC Scopus subject areas
- Business, Management and Accounting(all)