Decisions and delays within stroke patients’ route to the hospital : a qualitative study

Ruth M. Mellor, Sheila Bailey, James Sheppard, Peter Carr, Tom Quinn, Amunpreet Boyal, David Sandler, Don G. Sims, Jonathan Mant, Sheila Greenfield, Richard J. Mcmanus

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)
274 Downloads (Pure)

Abstract

Study objective
We examine acute stroke patients’ decisions and delays en route to the hospital after onset of symptoms.

Methods
This was a qualitative study carried out in the West Midlands, United Kingdom. Semistructured interviews were conducted with 30 patients (6 accompanied by partners). Patients were asked about their previous experience of having had a stroke and their initial engagement with health services. “One sheet of paper” and thematic analyses were used.

Results
Three potential types of delay were identified from onset of symptoms to accessing stroke care in the hospital: primary delays caused by lack of recognition of symptoms or not dealing with symptoms immediately, secondary delays caused by initial contact with nonemergency services, and tertiary delays in which health service providers did not interpret the patients’ presenting symptoms as suggestive of stroke. The main factors determining the speed of action by patients were the presence and influence of a bystander and the perceived seriousness of symptoms.

Conclusion
Despite campaigns to increase public awareness of stroke symptoms, the behavior of both patients and health service providers apparently led to delays in the recognition of and response to stroke symptoms, potentially reducing access to optimum and timely acute specialist assessment and treatment for acute stroke.
Original languageEnglish
Pages (from-to)279–287.e3
JournalAnnals of Emergency Medicine
Volume65
Issue number3
Early online date15 Nov 2014
DOIs
Publication statusPublished - Mar 2015

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