Customer incivility and service sabotage in the hotel industry

B. Cheng, G. Guo, J. Tian, A. Shaalan

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	International Journal of Contemporary Hospitality Management
DOIs	https://doi.org/10.1108/IJCHM-06-2019-0545
Publication status	Published - 2020

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