A balancing act: How to avoid professional disidentification when faced with stakeholder critique

Kate E. Horton, Gabriele Jacobs, P. Saskia Bayerl, Marloes Rothengatter, Karen Elliott, Mila Gascó, Stefanie Giljohann, Claudia Lenuta Rus

Research output: Contribution to conference (unpublished)Paperpeer-review

2 Citations (Scopus)

Abstract

Based on 148 interviews with European police officers, we explore the role of negative external stakeholder feedback in shaping professional identities. We find that attributional processes act as a buffer against external critique, allowing individuals to maintain positive perceptions of their profession and avoid disidentification. We discuss the implications of these findings for multi-level outcomes, including stakeholder relations and organizational learning.

Original languageEnglish
Pages820-825
Number of pages6
DOIs
Publication statusPublished - 2015
Event75th Annual Meeting of the Academy of Management, AOM 2015 - Vancouver, Canada
Duration: 7 Aug 201511 Aug 2015

Conference

Conference75th Annual Meeting of the Academy of Management, AOM 2015
Country/TerritoryCanada
CityVancouver
Period7/08/1511/08/15

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation
  • Industrial relations

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