Whistleblowing over patient safety and care quality: a review of the literature
Research output: Contribution to journal › Review article › peer-review
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Whistleblowing over patient safety and care quality : a review of the literature. / Blenkinsopp, John; Snowden, Nick; Mannion, Russell; Powell, Martin; Davies, Huw; Millar, Ross; McHale, Jean.
In: Journal of Health, Organization and Management, Vol. 33, No. 6, 05.09.2019, p. 737-756.Research output: Contribution to journal › Review article › peer-review
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TY - JOUR
T1 - Whistleblowing over patient safety and care quality
T2 - a review of the literature
AU - Blenkinsopp, John
AU - Snowden, Nick
AU - Mannion, Russell
AU - Powell, Martin
AU - Davies, Huw
AU - Millar, Ross
AU - McHale, Jean
PY - 2019/9/5
Y1 - 2019/9/5
N2 - PURPOSE: The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.DESIGN/METHODOLOGY/APPROACH: A narrative review, based on systematic literature protocols developed within the management field.FINDINGS: The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process.RESEARCH LIMITATIONS/IMPLICATIONS: The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing.PRACTICAL IMPLICATIONS: Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees' sense of security and providing ethics training.ORIGINALITY/VALUE: This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.
AB - PURPOSE: The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.DESIGN/METHODOLOGY/APPROACH: A narrative review, based on systematic literature protocols developed within the management field.FINDINGS: The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process.RESEARCH LIMITATIONS/IMPLICATIONS: The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing.PRACTICAL IMPLICATIONS: Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees' sense of security and providing ethics training.ORIGINALITY/VALUE: This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.
KW - Australia
KW - Humans
KW - Organizational Culture
KW - Patient Safety
KW - Quality of Health Care
KW - United Kingdom
KW - Whistleblowing
U2 - 10.1108/JHOM-12-2018-0363
DO - 10.1108/JHOM-12-2018-0363
M3 - Review article
C2 - 31625824
VL - 33
SP - 737
EP - 756
JO - Journal of Health, Organization and Management
JF - Journal of Health, Organization and Management
SN - 1477-7266
IS - 6
ER -