Whistleblowing over patient safety and care quality: a review of the literature

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Whistleblowing over patient safety and care quality : a review of the literature. / Blenkinsopp, John; Snowden, Nick; Mannion, Russell; Powell, Martin; Davies, Huw; Millar, Ross; McHale, Jean.

In: Journal of Health, Organization and Management, Vol. 33, No. 6, 05.09.2019, p. 737-756.

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@article{a62895421a024db3aa9eb48620e9a654,
title = "Whistleblowing over patient safety and care quality: a review of the literature",
abstract = "PURPOSE: The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.DESIGN/METHODOLOGY/APPROACH: A narrative review, based on systematic literature protocols developed within the management field.FINDINGS: The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process.RESEARCH LIMITATIONS/IMPLICATIONS: The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing.PRACTICAL IMPLICATIONS: Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees' sense of security and providing ethics training.ORIGINALITY/VALUE: This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.",
keywords = "Australia, Humans, Organizational Culture, Patient Safety, Quality of Health Care, United Kingdom, Whistleblowing",
author = "John Blenkinsopp and Nick Snowden and Russell Mannion and Martin Powell and Huw Davies and Ross Millar and Jean McHale",
year = "2019",
month = sep,
day = "5",
doi = "10.1108/JHOM-12-2018-0363",
language = "English",
volume = "33",
pages = "737--756",
journal = "Journal of Health, Organization and Management",
issn = "1477-7266",
publisher = "Emerald Group Publishing Ltd.",
number = "6",

}

RIS

TY - JOUR

T1 - Whistleblowing over patient safety and care quality

T2 - a review of the literature

AU - Blenkinsopp, John

AU - Snowden, Nick

AU - Mannion, Russell

AU - Powell, Martin

AU - Davies, Huw

AU - Millar, Ross

AU - McHale, Jean

PY - 2019/9/5

Y1 - 2019/9/5

N2 - PURPOSE: The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.DESIGN/METHODOLOGY/APPROACH: A narrative review, based on systematic literature protocols developed within the management field.FINDINGS: The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process.RESEARCH LIMITATIONS/IMPLICATIONS: The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing.PRACTICAL IMPLICATIONS: Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees' sense of security and providing ethics training.ORIGINALITY/VALUE: This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.

AB - PURPOSE: The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.DESIGN/METHODOLOGY/APPROACH: A narrative review, based on systematic literature protocols developed within the management field.FINDINGS: The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process.RESEARCH LIMITATIONS/IMPLICATIONS: The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing.PRACTICAL IMPLICATIONS: Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees' sense of security and providing ethics training.ORIGINALITY/VALUE: This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.

KW - Australia

KW - Humans

KW - Organizational Culture

KW - Patient Safety

KW - Quality of Health Care

KW - United Kingdom

KW - Whistleblowing

U2 - 10.1108/JHOM-12-2018-0363

DO - 10.1108/JHOM-12-2018-0363

M3 - Review article

C2 - 31625824

VL - 33

SP - 737

EP - 756

JO - Journal of Health, Organization and Management

JF - Journal of Health, Organization and Management

SN - 1477-7266

IS - 6

ER -