What counts? An ethnographic study of infection data reported to a patient safety program

Research output: Contribution to journalArticlepeer-review



Performance measures are increasingly widely used in health care and have an important role in quality. However, field studies of what organizations are doing when they collect and report performance measures are rare. An opportunity for such a study was presented by a patient safety program requiring intensive care units (ICUs) in England to submit monthly data on central venous catheter bloodstream infections (CVC-BSIs).

Bibliographic note

© 2012 Milbank Memorial Fund.


Original languageEnglish
Pages (from-to)548-91
Number of pages44
JournalMilbank Quarterly
Issue number3
Publication statusPublished - Sep 2012