Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation

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Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation. / Hislop, Donald; Axtell, Carolyn; Collins, Alison; Daniels, Kevin; Glover, Jane; Niven, Karen.

In: Information and Organization, Vol. 25, No. 4, 10.2015, p. 222-232.

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Hislop, Donald ; Axtell, Carolyn ; Collins, Alison ; Daniels, Kevin ; Glover, Jane ; Niven, Karen. / Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation. In: Information and Organization. 2015 ; Vol. 25, No. 4. pp. 222-232.

Bibtex

@article{165225d5ef954cbe9722112fbf560f6e,
title = "Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation",
abstract = "We examine how the use of mobile information and communication technologies (ICTs) among self-employed homeworkers affects their experience of work, focusing particularly on where work is carried out, how the work/non-work boundary is managed, and people's experiences of social and professional isolation. Positively, their use enhanced people's sense of spatio-temporal freedom by allowing them to leave the home without compromising their work availability. This also helped reduce people's feelings of social isolation. More negatively, their use enhanced people's sense of 'perpetual contact', creating a sense that work was difficult to escape from. However, the extent to which mobile ICTs were used, and the extent to which their impact on people's experiences of work were understood, were found to vary significantly, highlighting the agency that users have with regard to technology use. The findings are framed by combining Nippert-Eng's boundary work theory, with an 'emergent process' perspective on socio-technical relations.",
keywords = "Homeworking, Mobile ICTs, Social isolation, Telework, Work/non-work boundary",
author = "Donald Hislop and Carolyn Axtell and Alison Collins and Kevin Daniels and Jane Glover and Karen Niven",
year = "2015",
month = oct,
doi = "10.1016/j.infoandorg.2015.10.001",
language = "English",
volume = "25",
pages = "222--232",
journal = "Information and Organization",
issn = "1471-7727",
publisher = "Elsevier",
number = "4",

}

RIS

TY - JOUR

T1 - Variability in the use of mobile ICTs by homeworkers and its consequences for boundary management and social isolation

AU - Hislop, Donald

AU - Axtell, Carolyn

AU - Collins, Alison

AU - Daniels, Kevin

AU - Glover, Jane

AU - Niven, Karen

PY - 2015/10

Y1 - 2015/10

N2 - We examine how the use of mobile information and communication technologies (ICTs) among self-employed homeworkers affects their experience of work, focusing particularly on where work is carried out, how the work/non-work boundary is managed, and people's experiences of social and professional isolation. Positively, their use enhanced people's sense of spatio-temporal freedom by allowing them to leave the home without compromising their work availability. This also helped reduce people's feelings of social isolation. More negatively, their use enhanced people's sense of 'perpetual contact', creating a sense that work was difficult to escape from. However, the extent to which mobile ICTs were used, and the extent to which their impact on people's experiences of work were understood, were found to vary significantly, highlighting the agency that users have with regard to technology use. The findings are framed by combining Nippert-Eng's boundary work theory, with an 'emergent process' perspective on socio-technical relations.

AB - We examine how the use of mobile information and communication technologies (ICTs) among self-employed homeworkers affects their experience of work, focusing particularly on where work is carried out, how the work/non-work boundary is managed, and people's experiences of social and professional isolation. Positively, their use enhanced people's sense of spatio-temporal freedom by allowing them to leave the home without compromising their work availability. This also helped reduce people's feelings of social isolation. More negatively, their use enhanced people's sense of 'perpetual contact', creating a sense that work was difficult to escape from. However, the extent to which mobile ICTs were used, and the extent to which their impact on people's experiences of work were understood, were found to vary significantly, highlighting the agency that users have with regard to technology use. The findings are framed by combining Nippert-Eng's boundary work theory, with an 'emergent process' perspective on socio-technical relations.

KW - Homeworking

KW - Mobile ICTs

KW - Social isolation

KW - Telework

KW - Work/non-work boundary

UR - http://www.scopus.com/inward/record.url?scp=84944874664&partnerID=8YFLogxK

U2 - 10.1016/j.infoandorg.2015.10.001

DO - 10.1016/j.infoandorg.2015.10.001

M3 - Article

AN - SCOPUS:84944874664

VL - 25

SP - 222

EP - 232

JO - Information and Organization

JF - Information and Organization

SN - 1471-7727

IS - 4

ER -