User-driven design of decision support systems for polycentric environmental resources management

Research output: Contribution to journalArticlepeer-review


  • Zed Zulkafli
  • Katya Perez
  • Claudia Vitolo
  • Wouter Buytaert
  • Timothy Karpouzoglou
  • Art Dewulf
  • Bert De Bièvre
  • Simrita Shaheed

Colleges, School and Institutes

External organisations

  • Universiti Putra Malaysia
  • Consortium for the Sustainable Development of the Andean Ecoregion (CONDESAN)
  • Brunel University
  • Imperial College London
  • Wageningen University and Research Centre
  • Now at Fondo para la Proteccin del Agua (FONAG)
  • Atlassian


Open and decentralized technologies such as the Internet provide increasing opportunities to create knowledge and deliver computer-based decision support for multiple types of users across scales. However, environmental decision support systems/tools (henceforth EDSS) are often strongly science-driven and assuming single types of decision makers, and hence poorly suited for more decentralized and polycentric decision making contexts. In such contexts, EDSS need to be tailored to meet diverse user requirements to ensure that it provides useful (relevant), usable (intuitive), and exchangeable (institutionally unobstructed) information for decision support for different types of actors. To address these issues, we present a participatory framework for designing EDSS that emphasizes a more complete understanding of the decision making structures and iterative design of the user interface. We illustrate the application of the framework through a case study within the context of water-stressed upstream/downstream communities in Lima, Peru.


Original languageEnglish
Pages (from-to)58-73
Number of pages16
JournalEnvironmental Modelling and Software
Early online date18 Nov 2016
Publication statusPublished - 1 Feb 2017


  • Environmental decision support systems, Participatory research, Polycentric management, User-driven design