Unpacking the impacts of social media upon crisis communication and city evacuation

Research output: Chapter in Book/Report/Conference proceedingChapter

Standard

Unpacking the impacts of social media upon crisis communication and city evacuation. / Branicki, Layla J.; Agyei, Doreen A.; Branicki, L. J.

City Evacuations: An Interdisciplinary Approach. Springer, 2015. p. 21-37 (City Evacuations: An Interdisciplinary Approach).

Research output: Chapter in Book/Report/Conference proceedingChapter

Harvard

Branicki, LJ, Agyei, DA & Branicki, LJ 2015, Unpacking the impacts of social media upon crisis communication and city evacuation. in City Evacuations: An Interdisciplinary Approach. City Evacuations: An Interdisciplinary Approach, Springer, pp. 21-37. https://doi.org/10.1007/978-3-662-43877-0_2

APA

Branicki, L. J., Agyei, D. A., & Branicki, L. J. (2015). Unpacking the impacts of social media upon crisis communication and city evacuation. In City Evacuations: An Interdisciplinary Approach (pp. 21-37). (City Evacuations: An Interdisciplinary Approach). Springer. https://doi.org/10.1007/978-3-662-43877-0_2

Vancouver

Branicki LJ, Agyei DA, Branicki LJ. Unpacking the impacts of social media upon crisis communication and city evacuation. In City Evacuations: An Interdisciplinary Approach. Springer. 2015. p. 21-37. (City Evacuations: An Interdisciplinary Approach). https://doi.org/10.1007/978-3-662-43877-0_2

Author

Branicki, Layla J. ; Agyei, Doreen A. ; Branicki, L. J. / Unpacking the impacts of social media upon crisis communication and city evacuation. City Evacuations: An Interdisciplinary Approach. Springer, 2015. pp. 21-37 (City Evacuations: An Interdisciplinary Approach).

Bibtex

@inbook{fdc102482f06431cb10b4dc60693fc26,
title = "Unpacking the impacts of social media upon crisis communication and city evacuation",
abstract = "In the UK National Security Strategy it was argued that networks, including those facilitated by social networking technologies, could impact upon security as a wide range of ideas could easily proliferate (2010, p. 16). As indicated in Chap. {"} City Evacuations: their pedagogy and the need for an inter-disciplinary approach {"} , crisis communication is a vital aspect of effectively managing large-scale evacuations. This chapter therefore examines the implications of this new 'mass of connections' in the context of evacuation. It draws upon data from three highly varied UK city locations in order to examine the impact of social networking tech-nologies upon official (i.e. first responder, local authority or national government led) emergency communication strategies. The chapter specifically addresses two inter-related findings: the opportunities for and threats to official crisis communication that emerge from the introduction and uptake of social networking technologies and the re-configuration of crisis information exchange between government, traditional media and citizens. The chapter concludes by offering a range of policy and practice recommendations focused upon improving communication strategies in the context of evacuation.",
author = "Branicki, {Layla J.} and Agyei, {Doreen A.} and Branicki, {L. J.}",
year = "2015",
doi = "10.1007/978-3-662-43877-0_2",
language = "English",
isbn = "9783662438770",
series = "City Evacuations: An Interdisciplinary Approach",
publisher = "Springer",
pages = "21--37",
booktitle = "City Evacuations: An Interdisciplinary Approach",

}

RIS

TY - CHAP

T1 - Unpacking the impacts of social media upon crisis communication and city evacuation

AU - Branicki, Layla J.

AU - Agyei, Doreen A.

AU - Branicki, L. J.

PY - 2015

Y1 - 2015

N2 - In the UK National Security Strategy it was argued that networks, including those facilitated by social networking technologies, could impact upon security as a wide range of ideas could easily proliferate (2010, p. 16). As indicated in Chap. " City Evacuations: their pedagogy and the need for an inter-disciplinary approach " , crisis communication is a vital aspect of effectively managing large-scale evacuations. This chapter therefore examines the implications of this new 'mass of connections' in the context of evacuation. It draws upon data from three highly varied UK city locations in order to examine the impact of social networking tech-nologies upon official (i.e. first responder, local authority or national government led) emergency communication strategies. The chapter specifically addresses two inter-related findings: the opportunities for and threats to official crisis communication that emerge from the introduction and uptake of social networking technologies and the re-configuration of crisis information exchange between government, traditional media and citizens. The chapter concludes by offering a range of policy and practice recommendations focused upon improving communication strategies in the context of evacuation.

AB - In the UK National Security Strategy it was argued that networks, including those facilitated by social networking technologies, could impact upon security as a wide range of ideas could easily proliferate (2010, p. 16). As indicated in Chap. " City Evacuations: their pedagogy and the need for an inter-disciplinary approach " , crisis communication is a vital aspect of effectively managing large-scale evacuations. This chapter therefore examines the implications of this new 'mass of connections' in the context of evacuation. It draws upon data from three highly varied UK city locations in order to examine the impact of social networking tech-nologies upon official (i.e. first responder, local authority or national government led) emergency communication strategies. The chapter specifically addresses two inter-related findings: the opportunities for and threats to official crisis communication that emerge from the introduction and uptake of social networking technologies and the re-configuration of crisis information exchange between government, traditional media and citizens. The chapter concludes by offering a range of policy and practice recommendations focused upon improving communication strategies in the context of evacuation.

U2 - 10.1007/978-3-662-43877-0_2

DO - 10.1007/978-3-662-43877-0_2

M3 - Chapter

SN - 9783662438770

T3 - City Evacuations: An Interdisciplinary Approach

SP - 21

EP - 37

BT - City Evacuations: An Interdisciplinary Approach

PB - Springer

ER -