The role of performance indicators in changing the autonomy of the general practice profession in the UK

Research output: Contribution to journalArticlepeer-review

Standard

The role of performance indicators in changing the autonomy of the general practice profession in the UK. / Exworthy, Mark; Wilkinson, E K; McColl, A; Moore, M; Roderick, P; Smith, H; Gabbay, J.

In: Social Science & Medicine, Vol. 56, No. 7, 04.2003, p. 1493-1504.

Research output: Contribution to journalArticlepeer-review

Harvard

APA

Vancouver

Author

Exworthy, Mark ; Wilkinson, E K ; McColl, A ; Moore, M ; Roderick, P ; Smith, H ; Gabbay, J. / The role of performance indicators in changing the autonomy of the general practice profession in the UK. In: Social Science & Medicine. 2003 ; Vol. 56, No. 7. pp. 1493-1504.

Bibtex

@article{f02c291565174be8b3bd3381f24e30ef,
title = "The role of performance indicators in changing the autonomy of the general practice profession in the UK",
abstract = "Performance indicators (PIs) are widely used across the UK public sector, but they have only recently been applied to clinical care. In doing so, they challenge a previously guarded aspect of clinical autonomy-the assessment of work performance. This {"}challenge{"} is specific to a primary care setting and in the general practice profession. This paper reviews the qualitative findings from an empirical study within one English primary care group on the response to a set of clinical PIs relating to general practitioners (GPs) in terms of the effect upon their clinical autonomy. Prior to interviews with GPs, primary care teams received feedback on their clinical performance as judged by indicators. Five themes were crucial in understanding GPs responses: the credibility of PIs, the growing need to demonstrate competence, perceptions of autonomy, the ulterior purpose of PIs, and the identity of the assessor of their performance. PIs are playing a key role in changing the locus of performance assessment along two dimensions: location and, expertise. As the locus helps to determine the nature of clinical autonomy, it is likely to have implications for the nature of the general practice profession. (C) 2003 Published by Elsevier Science Ltd.",
keywords = "general practitioners, performance indicators, profession, managerialism, autonomy, UK, PRIMARY-CARE GROUPS, MANAGEMENT, NHS, AUDIT",
author = "Mark Exworthy and Wilkinson, {E K} and A McColl and M Moore and P Roderick and H Smith and J Gabbay",
year = "2003",
month = apr,
doi = "10.1016/S0277-9536(02)00151-X",
language = "English",
volume = "56",
pages = "1493--1504",
journal = "Social Science and Medicine",
issn = "0277-9536",
publisher = "Reed-Elsevier (India) Private Limited",
number = "7",

}

RIS

TY - JOUR

T1 - The role of performance indicators in changing the autonomy of the general practice profession in the UK

AU - Exworthy, Mark

AU - Wilkinson, E K

AU - McColl, A

AU - Moore, M

AU - Roderick, P

AU - Smith, H

AU - Gabbay, J

PY - 2003/4

Y1 - 2003/4

N2 - Performance indicators (PIs) are widely used across the UK public sector, but they have only recently been applied to clinical care. In doing so, they challenge a previously guarded aspect of clinical autonomy-the assessment of work performance. This "challenge" is specific to a primary care setting and in the general practice profession. This paper reviews the qualitative findings from an empirical study within one English primary care group on the response to a set of clinical PIs relating to general practitioners (GPs) in terms of the effect upon their clinical autonomy. Prior to interviews with GPs, primary care teams received feedback on their clinical performance as judged by indicators. Five themes were crucial in understanding GPs responses: the credibility of PIs, the growing need to demonstrate competence, perceptions of autonomy, the ulterior purpose of PIs, and the identity of the assessor of their performance. PIs are playing a key role in changing the locus of performance assessment along two dimensions: location and, expertise. As the locus helps to determine the nature of clinical autonomy, it is likely to have implications for the nature of the general practice profession. (C) 2003 Published by Elsevier Science Ltd.

AB - Performance indicators (PIs) are widely used across the UK public sector, but they have only recently been applied to clinical care. In doing so, they challenge a previously guarded aspect of clinical autonomy-the assessment of work performance. This "challenge" is specific to a primary care setting and in the general practice profession. This paper reviews the qualitative findings from an empirical study within one English primary care group on the response to a set of clinical PIs relating to general practitioners (GPs) in terms of the effect upon their clinical autonomy. Prior to interviews with GPs, primary care teams received feedback on their clinical performance as judged by indicators. Five themes were crucial in understanding GPs responses: the credibility of PIs, the growing need to demonstrate competence, perceptions of autonomy, the ulterior purpose of PIs, and the identity of the assessor of their performance. PIs are playing a key role in changing the locus of performance assessment along two dimensions: location and, expertise. As the locus helps to determine the nature of clinical autonomy, it is likely to have implications for the nature of the general practice profession. (C) 2003 Published by Elsevier Science Ltd.

KW - general practitioners

KW - performance indicators

KW - profession

KW - managerialism

KW - autonomy

KW - UK

KW - PRIMARY-CARE GROUPS

KW - MANAGEMENT

KW - NHS

KW - AUDIT

U2 - 10.1016/S0277-9536(02)00151-X

DO - 10.1016/S0277-9536(02)00151-X

M3 - Article

VL - 56

SP - 1493

EP - 1504

JO - Social Science and Medicine

JF - Social Science and Medicine

SN - 0277-9536

IS - 7

ER -