Projects per year
Abstract
Politics is widely regarded as affecting and being affected by the performance of public services, yet little research differentiates between services in exploring these effects. The article addresses this gap by proposing a framework for understanding and comparing the politics of different services. It identifies how the nature of the good, type of market failure, tasks involved in delivery, and demand for a service—hitherto regarded largely as economic and managerial concerns—affect political commitment, organizational control, and user power. Policy responses can be targeted to address service characteristics where they present opportunities or constraints to better services.
Original language | English |
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Pages (from-to) | 275-285 |
Journal | World Development |
Volume | 74 |
Early online date | 14 Jun 2015 |
DOIs | |
Publication status | Published - 1 Oct 2015 |
Keywords
- politics of public services
- service characteristics
- accountability
- information asymmetry
- public goods
- user power
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Dive into the research topics of 'The politics of public services : a service characteristics approach'. Together they form a unique fingerprint.Projects
- 1 Finished
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Whose Public Action? Analysing inter-sectoral collaboration for service delivery
Batley, R.
Economic & Social Research Council
16/01/06 → 31/07/08
Project: Research Councils