Original language | English |
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Journal | Journal of Service Theory and Practice |
DOIs | |
Publication status | Published - 2 Dec 2020 |
The impact of termination severity on customers' emotional, attitudinal and behavioral reactions
Amin Nazifi, Dahlia El-Manstrly, Angela Tregear, Kristina Auxtova
Research output: Contribution to journal › Article › peer-review