The impact of personalisation on people from Chinese backgrounds: qualitative accounts of social care experience

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The impact of personalisation on people from Chinese backgrounds : qualitative accounts of social care experience. / Irvine, Fiona; Yeung, Echo; Partridge, Martin; Simcock, Peter.

In: Health and Social Care in the Community, Vol. 25, No. 3, 05.2017, p. 878-887.

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@article{0bca2e3ca1494575b9f7847957ca9da7,
title = "The impact of personalisation on people from Chinese backgrounds: qualitative accounts of social care experience",
abstract = "The limited research that considers people from black and minority ethnic communities experiences of personalisation tends to focus on personal budgets rather than personalisation per se. This article provides an opportunity to hear the voices of people from Chinese backgrounds and their experiences of personalisation. The study used individual semi-structured interviews and focus groups to collect data from physically disabled people from Chinese backgrounds who lived in England, were aged between 18 and 70, and received social care. Data were analysed using an iterative and thematic approach, withearly analysis informing the subsequent analytical rounds. The findings reveal that personalisation has the potential to transform the lives of people from Chinese backgrounds, especially when tailored support is available for people to understand and access personal budgets and put them to creative use. However, the impact of personalisation is barely evident because few eligible individuals access personal budgets or participate in coproduction. This is related to a lack of encouragement for service users to become genuine partners in understanding, designing, commissioning and accessing a diverse range ofsocial care services to meet their cultural and social care needs. ",
keywords = "Chinese, cultural competence, personalisation, physical disability, qualitative research, social care",
author = "Fiona Irvine and Echo Yeung and Martin Partridge and Peter Simcock",
year = "2017",
month = may,
doi = "10.1111/hsc.12374",
language = "English",
volume = "25",
pages = "878--887",
journal = "Health and Social Care in the Community",
issn = "0966-0410",
publisher = "Wiley",
number = "3",

}

RIS

TY - JOUR

T1 - The impact of personalisation on people from Chinese backgrounds

T2 - qualitative accounts of social care experience

AU - Irvine, Fiona

AU - Yeung, Echo

AU - Partridge, Martin

AU - Simcock, Peter

PY - 2017/5

Y1 - 2017/5

N2 - The limited research that considers people from black and minority ethnic communities experiences of personalisation tends to focus on personal budgets rather than personalisation per se. This article provides an opportunity to hear the voices of people from Chinese backgrounds and their experiences of personalisation. The study used individual semi-structured interviews and focus groups to collect data from physically disabled people from Chinese backgrounds who lived in England, were aged between 18 and 70, and received social care. Data were analysed using an iterative and thematic approach, withearly analysis informing the subsequent analytical rounds. The findings reveal that personalisation has the potential to transform the lives of people from Chinese backgrounds, especially when tailored support is available for people to understand and access personal budgets and put them to creative use. However, the impact of personalisation is barely evident because few eligible individuals access personal budgets or participate in coproduction. This is related to a lack of encouragement for service users to become genuine partners in understanding, designing, commissioning and accessing a diverse range ofsocial care services to meet their cultural and social care needs.

AB - The limited research that considers people from black and minority ethnic communities experiences of personalisation tends to focus on personal budgets rather than personalisation per se. This article provides an opportunity to hear the voices of people from Chinese backgrounds and their experiences of personalisation. The study used individual semi-structured interviews and focus groups to collect data from physically disabled people from Chinese backgrounds who lived in England, were aged between 18 and 70, and received social care. Data were analysed using an iterative and thematic approach, withearly analysis informing the subsequent analytical rounds. The findings reveal that personalisation has the potential to transform the lives of people from Chinese backgrounds, especially when tailored support is available for people to understand and access personal budgets and put them to creative use. However, the impact of personalisation is barely evident because few eligible individuals access personal budgets or participate in coproduction. This is related to a lack of encouragement for service users to become genuine partners in understanding, designing, commissioning and accessing a diverse range ofsocial care services to meet their cultural and social care needs.

KW - Chinese

KW - cultural competence

KW - personalisation

KW - physical disability

KW - qualitative research

KW - social care

U2 - 10.1111/hsc.12374

DO - 10.1111/hsc.12374

M3 - Article

VL - 25

SP - 878

EP - 887

JO - Health and Social Care in the Community

JF - Health and Social Care in the Community

SN - 0966-0410

IS - 3

ER -