Social Return on Investment (SROI) and Performance Measurement: The opportunities and barriers for social enterprises in health and social care

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@article{40c47da6b6114817b9bba35461533335,
title = "Social Return on Investment (SROI) and Performance Measurement: The opportunities and barriers for social enterprises in health and social care",
abstract = "Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.",
keywords = "Social enterprise , social return on investment, SROI, health and social care, social value, performance measurement, impact and outcome measurement",
author = "Ross Millar and Kelly Hall",
year = "2013",
doi = "10.1080/14719037.2012.698857",
language = "English",
volume = "15",
pages = "923--941",
journal = "Public Management Review",
issn = "1471-9037",
publisher = "Taylor & Francis",
number = "6",

}

RIS

TY - JOUR

T1 - Social Return on Investment (SROI) and Performance Measurement

T2 - The opportunities and barriers for social enterprises in health and social care

AU - Millar, Ross

AU - Hall, Kelly

PY - 2013

Y1 - 2013

N2 - Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.

AB - Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.

KW - Social enterprise

KW - social return on investment

KW - SROI

KW - health and social care

KW - social value

KW - performance measurement

KW - impact and outcome measurement

U2 - 10.1080/14719037.2012.698857

DO - 10.1080/14719037.2012.698857

M3 - Article

VL - 15

SP - 923

EP - 941

JO - Public Management Review

JF - Public Management Review

SN - 1471-9037

IS - 6

ER -