Service Worlds: The 'Services Duality' and the rise of the 'Manuservice' Economy

John Bryson, Peter Daniels, PM Maglio, CA Kieliszewski, JC Spohrer

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationHandbook of Service Science
Publication statusPublished - 1 Jan 2010

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