Revisiting Lipsky: Front-Line Work in UK Local Governance

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Revisiting Lipsky : Front-Line Work in UK Local Governance. / Durose, C.

In: Political Studies, Vol. 59, No. 4, 01.12.2011, p. 978-995.

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@article{264c900f501e4741a35eba02a8782715,
title = "Revisiting Lipsky: Front-Line Work in UK Local Governance",
abstract = "Lipsky's work on 'street-level bureaucracy' drew attention to the significant contribution to policy making made by front-line workers. This article revisits Lipsky's seminal analysis to explore whether contemporary front-line work in local governance presents a challenge to the 'street-level bureaucrat' characterisation. Since Lipsky's analysis, local government has been the subject of extensive reforms which have eroded traditional structures. In order to make local governance work, front-line workers need to be entrepreneurial to innovate and work the emergent spaces of local governance. This research uses an interpretive analysis to explore how front-line workers understand and relate their everyday work through storytelling. Front-line workers articulate a series of strategies which they employ to enable them to build relationships with the community. The article concludes that the emergent spaces at the periphery of local governance require front-line work that is less like 'street-level bureaucracy' and more like 'civic entrepreneurship'.",
author = "C. Durose",
note = "Copyright 2011 Elsevier B.V., All rights reserved.",
year = "2011",
month = dec,
day = "1",
doi = "10.1111/j.1467-9248.2011.00886.x",
language = "English",
volume = "59",
pages = "978--995",
journal = "Political Studies",
issn = "0032-3217",
publisher = "Wiley",
number = "4",

}

RIS

TY - JOUR

T1 - Revisiting Lipsky

T2 - Front-Line Work in UK Local Governance

AU - Durose, C.

N1 - Copyright 2011 Elsevier B.V., All rights reserved.

PY - 2011/12/1

Y1 - 2011/12/1

N2 - Lipsky's work on 'street-level bureaucracy' drew attention to the significant contribution to policy making made by front-line workers. This article revisits Lipsky's seminal analysis to explore whether contemporary front-line work in local governance presents a challenge to the 'street-level bureaucrat' characterisation. Since Lipsky's analysis, local government has been the subject of extensive reforms which have eroded traditional structures. In order to make local governance work, front-line workers need to be entrepreneurial to innovate and work the emergent spaces of local governance. This research uses an interpretive analysis to explore how front-line workers understand and relate their everyday work through storytelling. Front-line workers articulate a series of strategies which they employ to enable them to build relationships with the community. The article concludes that the emergent spaces at the periphery of local governance require front-line work that is less like 'street-level bureaucracy' and more like 'civic entrepreneurship'.

AB - Lipsky's work on 'street-level bureaucracy' drew attention to the significant contribution to policy making made by front-line workers. This article revisits Lipsky's seminal analysis to explore whether contemporary front-line work in local governance presents a challenge to the 'street-level bureaucrat' characterisation. Since Lipsky's analysis, local government has been the subject of extensive reforms which have eroded traditional structures. In order to make local governance work, front-line workers need to be entrepreneurial to innovate and work the emergent spaces of local governance. This research uses an interpretive analysis to explore how front-line workers understand and relate their everyday work through storytelling. Front-line workers articulate a series of strategies which they employ to enable them to build relationships with the community. The article concludes that the emergent spaces at the periphery of local governance require front-line work that is less like 'street-level bureaucracy' and more like 'civic entrepreneurship'.

UR - http://www.scopus.com/inward/record.url?partnerID=yv4JPVwI&eid=2-s2.0-80755132184&md5=a646b8973e67bfddbcd8ee095eaff65d

U2 - 10.1111/j.1467-9248.2011.00886.x

DO - 10.1111/j.1467-9248.2011.00886.x

M3 - Article

AN - SCOPUS:80755132184

VL - 59

SP - 978

EP - 995

JO - Political Studies

JF - Political Studies

SN - 0032-3217

IS - 4

ER -