Organising business processes of a product servitised supply chain: a value perspective

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Organising business processes of a product servitised supply chain : a value perspective. / He, T; Ho, William; Zhang, Yufeng; Dey, Prasanta.

In: Production Planning & Control: The Management of Operations, Vol. 27, No. 5, 2016, p. 378-393.

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@article{a66a87d31643442fa56e4c4482b15347,
title = "Organising business processes of a product servitised supply chain: a value perspective",
abstract = "This paper develops a structured method from the perspective of value to organise and optimise the business processes of a product servitised supply chain (PSSC). This method integrates the modelling tool of e3value with the associated value measurement, evaluation and analysis techniques. It enables visualisation, modelling and optimisation of the business processes of a PSSC. At the same time, the value co-creation and potential contribution to an organisation{\textquoteright}s profitability can also be enhanced. The findings not only facilitate organisations that are attempting to adopt servitisation by helping avert any paradox, but also help a servitised organisation to identify the key business processes and clarify their influences to supply chain operations.",
keywords = "product servitised supply chain (PSSC), product-service value (PSV), e3value modelling, servitisation paradox",
author = "T He and William Ho and Yufeng Zhang and Prasanta Dey",
year = "2016",
doi = "10.1080/09537287.2015.1128571",
language = "English",
volume = "27",
pages = "378--393",
journal = "Production Planning & Control",
issn = "0953-7287",
publisher = "Taylor & Francis",
number = "5",

}

RIS

TY - JOUR

T1 - Organising business processes of a product servitised supply chain

T2 - a value perspective

AU - He, T

AU - Ho, William

AU - Zhang, Yufeng

AU - Dey, Prasanta

PY - 2016

Y1 - 2016

N2 - This paper develops a structured method from the perspective of value to organise and optimise the business processes of a product servitised supply chain (PSSC). This method integrates the modelling tool of e3value with the associated value measurement, evaluation and analysis techniques. It enables visualisation, modelling and optimisation of the business processes of a PSSC. At the same time, the value co-creation and potential contribution to an organisation’s profitability can also be enhanced. The findings not only facilitate organisations that are attempting to adopt servitisation by helping avert any paradox, but also help a servitised organisation to identify the key business processes and clarify their influences to supply chain operations.

AB - This paper develops a structured method from the perspective of value to organise and optimise the business processes of a product servitised supply chain (PSSC). This method integrates the modelling tool of e3value with the associated value measurement, evaluation and analysis techniques. It enables visualisation, modelling and optimisation of the business processes of a PSSC. At the same time, the value co-creation and potential contribution to an organisation’s profitability can also be enhanced. The findings not only facilitate organisations that are attempting to adopt servitisation by helping avert any paradox, but also help a servitised organisation to identify the key business processes and clarify their influences to supply chain operations.

KW - product servitised supply chain (PSSC)

KW - product-service value (PSV)

KW - e3value modelling

KW - servitisation paradox

U2 - 10.1080/09537287.2015.1128571

DO - 10.1080/09537287.2015.1128571

M3 - Article

VL - 27

SP - 378

EP - 393

JO - Production Planning & Control

JF - Production Planning & Control

SN - 0953-7287

IS - 5

ER -