Networked but commodified: the (dis)embeddedness of digital labour in the gig economy

Research output: Contribution to journalArticlepeer-review

Authors

Colleges, School and Institutes

External organisations

  • University of Oxford

Abstract

This article investigates the (dis)embeddedness of digital labour within the remote gig economy. We use interview and survey data to highlight how platform workers in Southeast Asia and Sub-Saharan Africa are normatively disembedded from social protections through a process of commodification. Normative disembeddedness leaves workers exposed to the vagaries of the external labour market due to an absence of labour regulations and rights. It also endangers social reproduction by limiting access to healthcare and requiring workers to engage in significant unpaid ‘work-for-labour’. However, we show that these workers are also simultaneously embedded within interpersonal networks of trust, which enable the work to be completed despite the low-trust nature of the gig economy. In bringing together the concepts of normative and network embeddedness, we reconnect the two sides of Polanyi’s thinking and demonstrate the value of an integrated understanding of Polanyi’s approach to embeddedness for understanding contemporary economic transformations.

Details

Original languageEnglish
Pages (from-to)931-950
Number of pages20
JournalSociology
Volume53
Issue number5
Early online date28 Feb 2019
Publication statusPublished - Oct 2019

Keywords

  • commodification, digital labour, embeddedness, freelancing, gig economy, outsourcing, Polanyi