Invisibilized Dirty Work: The Multiple Realities of US Airline Pilots’ Work

Research output: Contribution to journalArticle

Authors

Abstract

This paper builds upon Heather Höpfl’s intellectual contributions in the areas of identity, dirt, and study of the unseen at commercial air carriers, by examining US airline pilots’ work over the decade between 2000 and 2010. Challenging assumptions about pilots being an elite group of unemotional professionals, findings here reveal how a once prestigious profession devolved into ‘invisibilized dirty work’ in the occupational rhetoric of employees. In contrast to dirty work definitions in which the associated taint is static, externally applied, and predates employees’ entry into their occupation, this study finds pilots’ emotional dirty work involves a changed sense of occupational identity due to industry restructuring and increased managerialism in which employees were forced to perpetuate a charade of safety in a system they believe has become increasingly risky.

Details

Original languageEnglish
Pages (from-to)131-148
Number of pages18
JournalCulture and Organization
Volume23
Issue number2
Early online date2 Nov 2016
Publication statusPublished - 15 Mar 2017

Keywords

  • occupational identity, dirty work, airlines, pilots