Internationalization of Service Firms and Their Interactions with Socio-Political Actors

Research output: Contribution to journalEditorialpeer-review

Standard

Internationalization of Service Firms and Their Interactions with Socio-Political Actors. / Chidlow, Agnieszka; Ghauri, Pervez N.; Hadjikhani, Amjad.

In: Management International Review, Vol. 59, No. 4, 01.08.2019, p. 499-514.

Research output: Contribution to journalEditorialpeer-review

Harvard

APA

Vancouver

Author

Bibtex

@article{5254db65d0c049cbb3e0190dcda245ab,
title = "Internationalization of Service Firms and Their Interactions with Socio-Political Actors",
abstract = "Although there is extensive research in the field of services and lately on the internationalization of services, the topic of how service firms interact with society and political organizations, during their internationalization process, remains almost untouched. As an answer to the call for further research on the interaction between service firms, society and policy makers, this paper aims to advance the knowledge by proposing an integrative theoretical view. Dissimilar to the earlier research where each study stands on a specific theoretical discipline (economic, behavioural or political science), the proposed theoretical view asserts the need for an interdisciplinary approach. The integration of these three perspectives is vital since business, policy and society have different legitimacy and dependency grounds and yet their goals and objectives have been converging over the years. Isolating these disciplines from each other is, thus, not very helpful in advancing the knowledge and understanding the conditions, motives and consequences of multinational enterprises in foreign markets. Moreover, the internationalization of services and the extent of heterogeneity in service products/solutions, from banking to retailing and e-commerce, create new challenges that need for interaction between these parties; the three pillars of our society.",
keywords = "Interdisciplinary approach, Internationalisation, Service firms, Society and politics, Socio-political actors",
author = "Agnieszka Chidlow and Ghauri, {Pervez N.} and Amjad Hadjikhani",
year = "2019",
month = aug,
day = "1",
doi = "10.1007/s11575-019-00388-5",
language = "English",
volume = "59",
pages = "499--514",
journal = "Management International Review",
issn = "0938-8249",
publisher = "Springer Verlag",
number = "4",

}

RIS

TY - JOUR

T1 - Internationalization of Service Firms and Their Interactions with Socio-Political Actors

AU - Chidlow, Agnieszka

AU - Ghauri, Pervez N.

AU - Hadjikhani, Amjad

PY - 2019/8/1

Y1 - 2019/8/1

N2 - Although there is extensive research in the field of services and lately on the internationalization of services, the topic of how service firms interact with society and political organizations, during their internationalization process, remains almost untouched. As an answer to the call for further research on the interaction between service firms, society and policy makers, this paper aims to advance the knowledge by proposing an integrative theoretical view. Dissimilar to the earlier research where each study stands on a specific theoretical discipline (economic, behavioural or political science), the proposed theoretical view asserts the need for an interdisciplinary approach. The integration of these three perspectives is vital since business, policy and society have different legitimacy and dependency grounds and yet their goals and objectives have been converging over the years. Isolating these disciplines from each other is, thus, not very helpful in advancing the knowledge and understanding the conditions, motives and consequences of multinational enterprises in foreign markets. Moreover, the internationalization of services and the extent of heterogeneity in service products/solutions, from banking to retailing and e-commerce, create new challenges that need for interaction between these parties; the three pillars of our society.

AB - Although there is extensive research in the field of services and lately on the internationalization of services, the topic of how service firms interact with society and political organizations, during their internationalization process, remains almost untouched. As an answer to the call for further research on the interaction between service firms, society and policy makers, this paper aims to advance the knowledge by proposing an integrative theoretical view. Dissimilar to the earlier research where each study stands on a specific theoretical discipline (economic, behavioural or political science), the proposed theoretical view asserts the need for an interdisciplinary approach. The integration of these three perspectives is vital since business, policy and society have different legitimacy and dependency grounds and yet their goals and objectives have been converging over the years. Isolating these disciplines from each other is, thus, not very helpful in advancing the knowledge and understanding the conditions, motives and consequences of multinational enterprises in foreign markets. Moreover, the internationalization of services and the extent of heterogeneity in service products/solutions, from banking to retailing and e-commerce, create new challenges that need for interaction between these parties; the three pillars of our society.

KW - Interdisciplinary approach

KW - Internationalisation

KW - Service firms

KW - Society and politics

KW - Socio-political actors

UR - http://www.scopus.com/inward/record.url?scp=85068905617&partnerID=8YFLogxK

U2 - 10.1007/s11575-019-00388-5

DO - 10.1007/s11575-019-00388-5

M3 - Editorial

AN - SCOPUS:85068905617

VL - 59

SP - 499

EP - 514

JO - Management International Review

JF - Management International Review

SN - 0938-8249

IS - 4

ER -