How do service recovery procedures in hospitality industry vary across Twitter?

Doga Istanbulluoglu

How do service recovery procedures in hospitality industry vary across Twitter?

Marketing

Research output: Contribution to conference (unpublished) › Paper

Original language	English
Publication status	Published - 8 Dec 2017
Event	4th World Research Summit for Tourism and Hospitality: Innovation, Partnerships and Sharing - UCF Rosen College of Hospitality Management, Orlando, United States Duration: 8 Dec 2017 → 11 Dec 2017 http://www.tourismandhospitalitysummit.com/

Conference

Conference	4th World Research Summit for Tourism and Hospitality
Country/Territory	United States
City	Orlando
Period	8/12/17 → 11/12/17
Internet address	http://www.tourismandhospitalitysummit.com/

Bibliographical note

Oral presentation at conference

Cite this

@conference{8c7c22e4e7fa4878a4bb0d8b809bf9ea,

title = "How do service recovery procedures in hospitality industry vary across Twitter?",

author = "Doga Istanbulluoglu",

note = "Oral presentation at conference; 4th World Research Summit for Tourism and Hospitality : Innovation, Partnerships and Sharing ; Conference date: 08-12-2017 Through 11-12-2017",

year = "2017",

month = dec,

day = "8",

language = "English",

url = "http://www.tourismandhospitalitysummit.com/",

}