Dirty work or working dirty? Deceiving cruise tourists

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Dirty work or working dirty? Deceiving cruise tourists. / Harris, Lloyd; Pressey, Andrew.

In: Annals of Tourism Research, Vol. 88, 103183, 05.2021.

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@article{8c637812d9b54998aebc5c517603c8a6,
title = "Dirty work or working dirty? Deceiving cruise tourists",
abstract = "Evidence suggests that some cruise ship employees engage in work that aligns to the poor working conditions, servile roles, or stigmatized positions of {\textquoteleft}dirty workers{\textquoteright}. Accordingly, we adopt Routine Activity Theory from criminology to generate insights into research into employee misbehavior, the interactions of tourists and service workers, and the dirty work of cruise ship personnel. We begin with a review of contemporary research into crime, deception, and tourism before outlining existing insights into cruise ship work. After outlining our research approach, we present the result of a study into the convergence of likely offenders, potential targets, and opportunities to deceive passengers in the context of cruise ships. We conclude with a series of implications of theory and practice.",
keywords = "Dirty work, Tourist deception, Routine activity theory, Cruise ships",
author = "Lloyd Harris and Andrew Pressey",
year = "2021",
month = may,
doi = "10.1016/j.annals.2021.103183",
language = "English",
volume = "88",
journal = "Annals of Tourism Research",
issn = "0160-7383",
publisher = "Elsevier",

}

RIS

TY - JOUR

T1 - Dirty work or working dirty? Deceiving cruise tourists

AU - Harris, Lloyd

AU - Pressey, Andrew

PY - 2021/5

Y1 - 2021/5

N2 - Evidence suggests that some cruise ship employees engage in work that aligns to the poor working conditions, servile roles, or stigmatized positions of ‘dirty workers’. Accordingly, we adopt Routine Activity Theory from criminology to generate insights into research into employee misbehavior, the interactions of tourists and service workers, and the dirty work of cruise ship personnel. We begin with a review of contemporary research into crime, deception, and tourism before outlining existing insights into cruise ship work. After outlining our research approach, we present the result of a study into the convergence of likely offenders, potential targets, and opportunities to deceive passengers in the context of cruise ships. We conclude with a series of implications of theory and practice.

AB - Evidence suggests that some cruise ship employees engage in work that aligns to the poor working conditions, servile roles, or stigmatized positions of ‘dirty workers’. Accordingly, we adopt Routine Activity Theory from criminology to generate insights into research into employee misbehavior, the interactions of tourists and service workers, and the dirty work of cruise ship personnel. We begin with a review of contemporary research into crime, deception, and tourism before outlining existing insights into cruise ship work. After outlining our research approach, we present the result of a study into the convergence of likely offenders, potential targets, and opportunities to deceive passengers in the context of cruise ships. We conclude with a series of implications of theory and practice.

KW - Dirty work

KW - Tourist deception

KW - Routine activity theory

KW - Cruise ships

U2 - 10.1016/j.annals.2021.103183

DO - 10.1016/j.annals.2021.103183

M3 - Article

VL - 88

JO - Annals of Tourism Research

JF - Annals of Tourism Research

SN - 0160-7383

M1 - 103183

ER -