Development of a knowledge management initiative and system: A case study

Research output: Contribution to journalArticle

Authors

Colleges, School and Institutes

Abstract

As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents the results of a case study conducted in one company in the United Kingdom (UK), the major aim being to identify how it has developed a KM initiative and system. Hopefully, the information extracted from this study will be beneficial to other organisations that are attempting to implement KM or to those that are in the throes of adopting it. (c) 2005 Elsevier Ltd. All rights reserved.

Details

Original languageEnglish
Pages (from-to)633-641
Number of pages9
JournalExpert Systems with Applications
Volume30
Issue number4
Publication statusPublished - 1 May 2006

Keywords

  • small company, implementation, knowledge management, case study