Correlates of co-production : evidence from a five-nation survey of citizens

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Correlates of co-production : evidence from a five-nation survey of citizens. / Parrado, Salvador; Van Ryzin, Gregg G.; Bovaird, Anthony; Löffler, Elke.

In: International Public Management Journal, Vol. 16, No. 1, 2013, p. 85-112.

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Parrado, Salvador ; Van Ryzin, Gregg G. ; Bovaird, Anthony ; Löffler, Elke. / Correlates of co-production : evidence from a five-nation survey of citizens. In: International Public Management Journal. 2013 ; Vol. 16, No. 1. pp. 85-112.

Bibtex

@article{db2dc083894c4d06b2b42ffacbe6fd91,
title = "Correlates of co-production : evidence from a five-nation survey of citizens",
abstract = "We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a job government is doing), government outreach (providing information and seeking consultation), and self-efficacy (how much of a difference citizens believe they can make). We also report on results from a series of focus groups on the topic of co-production held in each country.Our results suggest that women and elderly citizens generally engage more often in co-production and that self-efficacy—the belief that citizens can make a difference—is an especially important determinant across sectors. Interestingly, good outcome performance (in the sense of a safe neighborhood, a clean environment, and good health) seems to discourage co-production somewhat. Thus citizens' co-production appears to depend in part on awareness of a shortfall in public performance on outcomes. Our results also provide some evidence that co-production is enhanced when governments provide information or engage citizens in consultation. The specific determinants vary, however, not only by sector but across national contexts.",
author = "Salvador Parrado and {Van Ryzin}, {Gregg G.} and Anthony Bovaird and Elke L{\"o}ffler",
year = "2013",
doi = "10.1080/10967494.2013.796260",
language = "English",
volume = "16",
pages = "85--112",
journal = "International Public Management Journal",
issn = "1096-7494",
publisher = "Taylor & Francis",
number = "1",

}

RIS

TY - JOUR

T1 - Correlates of co-production : evidence from a five-nation survey of citizens

AU - Parrado, Salvador

AU - Van Ryzin, Gregg G.

AU - Bovaird, Anthony

AU - Löffler, Elke

PY - 2013

Y1 - 2013

N2 - We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a job government is doing), government outreach (providing information and seeking consultation), and self-efficacy (how much of a difference citizens believe they can make). We also report on results from a series of focus groups on the topic of co-production held in each country.Our results suggest that women and elderly citizens generally engage more often in co-production and that self-efficacy—the belief that citizens can make a difference—is an especially important determinant across sectors. Interestingly, good outcome performance (in the sense of a safe neighborhood, a clean environment, and good health) seems to discourage co-production somewhat. Thus citizens' co-production appears to depend in part on awareness of a shortfall in public performance on outcomes. Our results also provide some evidence that co-production is enhanced when governments provide information or engage citizens in consultation. The specific determinants vary, however, not only by sector but across national contexts.

AB - We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a job government is doing), government outreach (providing information and seeking consultation), and self-efficacy (how much of a difference citizens believe they can make). We also report on results from a series of focus groups on the topic of co-production held in each country.Our results suggest that women and elderly citizens generally engage more often in co-production and that self-efficacy—the belief that citizens can make a difference—is an especially important determinant across sectors. Interestingly, good outcome performance (in the sense of a safe neighborhood, a clean environment, and good health) seems to discourage co-production somewhat. Thus citizens' co-production appears to depend in part on awareness of a shortfall in public performance on outcomes. Our results also provide some evidence that co-production is enhanced when governments provide information or engage citizens in consultation. The specific determinants vary, however, not only by sector but across national contexts.

U2 - 10.1080/10967494.2013.796260

DO - 10.1080/10967494.2013.796260

M3 - Article

VL - 16

SP - 85

EP - 112

JO - International Public Management Journal

JF - International Public Management Journal

SN - 1096-7494

IS - 1

ER -