Client characteristics, organizational variables and burnout in care staff: The mediating role of fear of assault

John Rose; Sophie Mills; Daniel Silva; Lauren Thompson

doi:10.1016/j.ridd.2012.11.014

Client characteristics, organizational variables and burnout in care staff: The mediating role of fear of assault

John Rose^*, Sophie Mills, Daniel Silva, Lauren Thompson

^*Corresponding author for this work

Psychology

Research output: Contribution to journal › Article › peer-review

20 Citations (Scopus)

Abstract

A broad range of factors have been identified as having an impact on burnout and performance. To improve our understanding of how these factors interact, a model of carer stress is tested. Staff were surveyed in residential units, assessments included burnout, organizational factors, staff cognitions and ratings of resident challenging behavior. The relationship between challenging behavior and emotional exhaustion was fully mediated by fear of assault. The relationship between emotional exhaustion and experienced safety (an organizational variable) was also fully mediated by fear of assault. The use of the model with staff is supported and it suggests that staff burnout can be reduced by influencing either staff cognitions, organizational factors or challenging behavior or a combination of these factors.

Original language	English
Pages (from-to)	940-947
Number of pages	8
Journal	Research in Developmental Disabilities
Volume	34
Issue number	3
DOIs	https://doi.org/10.1016/j.ridd.2012.11.014
Publication status	Published - 1 Mar 2013

Keywords

Burnout
Challenging behavior
Cognitions
Intellectual disability
Organizational factors
Staff

ASJC Scopus subject areas

Clinical Psychology
Developmental and Educational Psychology

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10.1016/j.ridd.2012.11.014

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abstract = "A broad range of factors have been identified as having an impact on burnout and performance. To improve our understanding of how these factors interact, a model of carer stress is tested. Staff were surveyed in residential units, assessments included burnout, organizational factors, staff cognitions and ratings of resident challenging behavior. The relationship between challenging behavior and emotional exhaustion was fully mediated by fear of assault. The relationship between emotional exhaustion and experienced safety (an organizational variable) was also fully mediated by fear of assault. The use of the model with staff is supported and it suggests that staff burnout can be reduced by influencing either staff cognitions, organizational factors or challenging behavior or a combination of these factors.",

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KW - Organizational factors

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Client characteristics, organizational variables and burnout in care staff: The mediating role of fear of assault

Abstract

Keywords

ASJC Scopus subject areas

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