Categorizing the workers: Electronic surveillance and social ordering in the call centre

Kirstie Ball

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Surveillance as Social Sorting: Privacy, Risk and Automated Discrimination (ed Lyon D)
Publication status	Published - 1 Jan 2002

Cite this

@inbook{c60bedb7d9ce44bda7019d6cdab13a39,

title = "Categorizing the workers: Electronic surveillance and social ordering in the call centre",

author = "Kirstie Ball",

year = "2002",

month = jan,

day = "1",

language = "English",

isbn = "0415278732",

booktitle = "Surveillance as Social Sorting: Privacy, Risk and Automated Discrimination (ed Lyon D)",

}