Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

Adam Bogg; Andrew Parkes; Mike Bromfield

doi:10.1007/978-3-030-39512-4_143

Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

Adam Bogg, Andrew Parkes, Mike Bromfield

Metallurgy and Materials

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.

Original language	English
Title of host publication	Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020
Subtitle of host publication	Integrating People and Intelligent Systems
Editors	Tareq Ahram, Waldemar Karwowski, Alberto Vergnano, Francesco Leali, Redha Taiar
Pages	938-944
Number of pages	7
DOIs	https://doi.org/10.1007/978-3-030-39512-4_143
Publication status	Published - 22 Jan 2020

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1131 AISC
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Bibliographical note

Publisher Copyright:
© Springer Nature Switzerland AG 2020.

Keywords

Human Autonomy Teaming
LOA
Voice communication

ASJC Scopus subject areas

Control and Systems Engineering
General Computer Science

Access to Document

10.1007/978-3-030-39512-4_143

Cite this

Bogg, A., Parkes, A., & Bromfield, M. (2020). Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness. In T. Ahram, W. Karwowski, A. Vergnano, F. Leali, & R. Taiar (Eds.), Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020: Integrating People and Intelligent Systems (pp. 938-944). (Advances in Intelligent Systems and Computing; Vol. 1131 AISC). https://doi.org/10.1007/978-3-030-39512-4_143

Bogg, Adam ; Parkes, Andrew ; Bromfield, Mike. / Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness. Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020: Integrating People and Intelligent Systems. editor / Tareq Ahram ; Waldemar Karwowski ; Alberto Vergnano ; Francesco Leali ; Redha Taiar. 2020. pp. 938-944 (Advances in Intelligent Systems and Computing).

@inproceedings{570ad93013904d95b2efa37668b3dda9,

title = "Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness",

abstract = "Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.",

keywords = "Human Autonomy Teaming, LOA, Voice communication",

author = "Adam Bogg and Andrew Parkes and Mike Bromfield",

note = "Publisher Copyright: {\textcopyright} Springer Nature Switzerland AG 2020.",

year = "2020",

month = jan,

day = "22",

doi = "10.1007/978-3-030-39512-4_143",

language = "English",

isbn = "9783030395124",

series = "Advances in Intelligent Systems and Computing",

pages = "938--944",

editor = "Tareq Ahram and Waldemar Karwowski and Alberto Vergnano and Francesco Leali and Redha Taiar",

booktitle = "Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020",

}

Bogg, A, Parkes, A & Bromfield, M 2020, Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness. in T Ahram, W Karwowski, A Vergnano, F Leali & R Taiar (eds), Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020: Integrating People and Intelligent Systems. Advances in Intelligent Systems and Computing, vol. 1131 AISC, pp. 938-944. https://doi.org/10.1007/978-3-030-39512-4_143

Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness. / Bogg, Adam; Parkes, Andrew; Bromfield, Mike.
Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020: Integrating People and Intelligent Systems. ed. / Tareq Ahram; Waldemar Karwowski; Alberto Vergnano; Francesco Leali; Redha Taiar. 2020. p. 938-944 (Advances in Intelligent Systems and Computing; Vol. 1131 AISC).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

AU - Bogg, Adam

AU - Parkes, Andrew

AU - Bromfield, Mike

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2020.

PY - 2020/1/22

Y1 - 2020/1/22

N2 - Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.

AB - Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.

KW - Human Autonomy Teaming

KW - LOA

KW - Voice communication

UR - https://pureportal.coventry.ac.uk/en/publications/can-we-talk--the-impact-of-conversational-interfaces-on-human-autonomy-teaming-perception-performance-and-situation-awareness(5d0fb067-9ec1-4dd8-b149-47eadd2b2d8f).html

U2 - 10.1007/978-3-030-39512-4_143

DO - 10.1007/978-3-030-39512-4_143

M3 - Conference contribution

SN - 9783030395124

SN - 9783030395117

T3 - Advances in Intelligent Systems and Computing

SP - 938

EP - 944

BT - Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020

A2 - Ahram, Tareq

A2 - Karwowski, Waldemar

A2 - Vergnano, Alberto

A2 - Leali, Francesco

A2 - Taiar, Redha

ER -

Bogg A, Parkes A, Bromfield M. Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness. In Ahram T, Karwowski W, Vergnano A, Leali F, Taiar R, editors, Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020: Integrating People and Intelligent Systems. 2020. p. 938-944. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-39512-4_143

Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

Abstract

Publication series

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

Fingerprint

Cite this