Broadening the Focus of Public Service Consumerism

Martin Powell; I Greener; Isabelle Szmigin; S Doheny; NJ Mills

doi:10.1080/14719030903286615

Broadening the Focus of Public Service Consumerism

Martin Powell, I Greener, Isabelle Szmigin, S Doheny, NJ Mills

Research output: Contribution to journal › Article

24 Citations (Scopus)

Abstract

The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.

Original language	English
Pages (from-to)	323-339
Number of pages	17
Journal	Public Management Review
Volume	12
Issue number	3
DOIs	https://doi.org/10.1080/14719030903286615
Publication status	Published - 1 May 2010

Keywords

Choice
typology
public services
consumer

Access to Document

10.1080/14719030903286615

Cite this

@article{15ed15a69d9b452ea04c30aa95fdcdc5,

title = "Broadening the Focus of Public Service Consumerism",

abstract = "The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.",

keywords = "Choice, typology, public services, consumer",

author = "Martin Powell and I Greener and Isabelle Szmigin and S Doheny and NJ Mills",

year = "2010",

month = may,

day = "1",

doi = "10.1080/14719030903286615",

language = "English",

volume = "12",

pages = "323--339",

journal = "Public Management Review",

issn = "1471-9045",

publisher = "Taylor & Francis",

number = "3",

}

TY - JOUR

T1 - Broadening the Focus of Public Service Consumerism

AU - Powell, Martin

AU - Greener, I

AU - Szmigin, Isabelle

AU - Doheny, S

AU - Mills, NJ

PY - 2010/5/1

Y1 - 2010/5/1

N2 - The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.

AB - The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.

KW - Choice

KW - typology

KW - public services

KW - consumer

U2 - 10.1080/14719030903286615

DO - 10.1080/14719030903286615

M3 - Article

SN - 1471-9045

VL - 12

SP - 323

EP - 339

JO - Public Management Review

JF - Public Management Review

IS - 3

ER -

Broadening the Focus of Public Service Consumerism

Abstract

Keywords

Access to Document

Fingerprint

Cite this