Broadening the Focus of Public Service Consumerism
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Colleges, School and Institutes
The figure of the consumer has been central to the UK New Labour government's approach to reforming public services. However, this article is critical of the narrow debate of the Government and its critics around the consumer as chooser. It aims to broaden the debate by drawing attention to relatively neglected historical, geographical and conceptual material on consumerism in order to present a wider view of the consumer of public services.
|Number of pages||17|
|Journal||Public Management Review|
|Publication status||Published - 1 May 2010|
- Choice, typology, public services, consumer