Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing

C.S. Williams, M.N.K. Saunders, R.V.W. Staughton

Research output: Contribution to journal › Article › peer-review

17 Citations (Scopus)

Original language	English
Pages (from-to)	366-379
Number of pages	14
Journal	International Journal of Public Sector Management
Volume	12
Issue number	4
Publication status	Published - 1999

cited By 12

Access to Document

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title = "Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing",

author = "C.S. Williams and M.N.K. Saunders and R.V.W. Staughton",

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year = "1999",

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pages = "366--379",

journal = "International Journal of Public Sector Management",

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publisher = "Emerald Group Publishing Ltd.",

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T1 - Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing

AU - Williams, C.S.

AU - Saunders, M.N.K.

AU - Staughton, R.V.W.

N1 - cited By 12

PY - 1999

Y1 - 1999

M3 - Article

SN - 0951-3558

VL - 12

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EP - 379

JO - International Journal of Public Sector Management

JF - International Journal of Public Sector Management

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