Understanding actionable knowledge in social media: BBC question time and Twitter, a case study

Maria Angela Ferrario, Will Simm, Jon Whittle, Paul Rayson, Maria Terzi, Jane Binner

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Citations (Scopus)

Abstract

Automatically extracting actionable knowledge from on-line social media has attracted a growing interest from both academia and the industry. However, little clarity exists in relation to what actionable knowledge is, whether it can be measured and where it is more likely to be found. This paper makes an attempt at answering the above questions by gaining a better understanding of actionable knowledge in Twitter.

Original languageEnglish
Title of host publicationICWSM 2012 - Proceedings of the 6th International AAAI Conference on Weblogs and Social Media
Pages455-458
Number of pages4
Publication statusPublished - 2012
Event6th International AAAI Conference on Weblogs and Social Media, ICWSM 2012 - Dublin, Ireland
Duration: 4 Jun 20127 Jun 2012

Conference

Conference6th International AAAI Conference on Weblogs and Social Media, ICWSM 2012
Country/TerritoryIreland
CityDublin
Period4/06/127/06/12

ASJC Scopus subject areas

  • Computer Networks and Communications

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