Towards an informed evaluation of information systems services' quality: The development and application of the template process

M.N.K. Saunders, C.S. Williams

    Research output: Contribution to journalArticlepeer-review

    2 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)42-49
    Number of pages8
    JournalElectronic Journal of Business Research Methods
    Issue number1
    Publication statusPublished - 2002

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