The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging Artificial Intelligence for Enhanced B2B Service Recovery

Nisreen Ameen, Margherita Pagani, Eleonora Pantano, Jun‐Hwa Cheah, Shlomo Tarba, Senmao Xia*

*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

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Computer Science

Psychology