The Performance and Relative Importance of Service Quality Perceived by a Sample of UK Internet Banking Customers

Helen Borland, F Nteli

Research output: Contribution to conference (unpublished) › Paper

Original language	English
Publication status	Published - 1 Jan 2003
Event	European Marketing Academy Conference 2008 - Norwich Duration: 1 Jan 2008 → …

Conference	European Marketing Academy Conference 2008
City	Norwich
Period	1/01/08 → …

Cite this

@conference{f8fc25b35a9a474681c9033db8536cd6,

title = "The Performance and Relative Importance of Service Quality Perceived by a Sample of UK Internet Banking Customers",

author = "Helen Borland and F Nteli",

year = "2003",

month = jan,

day = "1",

language = "English",

note = "European Marketing Academy Conference 2008 ; Conference date: 01-01-2008",

}