The mediating effect of affective commitment to change in the readiness for change – TQM relationship

Mohamed Haffar; Khalil Ahmad Al-hyari; Ramdane Djebarni; Jamal Ahmad  Alnsour; Fiona Oster; Ahmed  Al-Shamali; Amer  Alaya

doi:10.1080/14783363.2022.2054695

The mediating effect of affective commitment to change in the readiness for change – TQM relationship

Mohamed Haffar, Khalil Ahmad Al-hyari, Ramdane Djebarni, Jamal Ahmad Alnsour, Fiona Oster, Ahmed Al-Shamali, Amer Alaya

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Abstract

A comprehensive review of the literature indicates that the impact of employee readiness for change (ERFC) and employee affective commitment to change (EACC) on total quality management (TQM) implementation is still in its infancy. More specifically, there are limited empirical studies examining the mediating role that EACC plays in the ERFC dimensions–TQM relationship. To address these gaps, we aimed to investigate the relationship between ERFC dimensions and TQM with the meditational role of EACC. A total of 586 questionnaires were distributed to two employees, each within 293 manufacturing organisations in Jordan. The analysis, conducted using structural equation modelling, demonstrated that different dimensions of ERFC impact EACC and TQM distinctively. Our findings offer strong evidence of the pivotal mediating role of EACC in the relationship between ERFC dimensions and TQM. Thus, this study unveils the role of EACC as a mechanism upon which the ERFC–TQM relationship is based.

Original language	English
Pages (from-to)	326-344
Number of pages	19
Journal	Total Quality Management and Business Excellence
Volume	34
Issue number	3-4
Early online date	24 Mar 2022
DOIs	https://doi.org/10.1080/14783363.2022.2054695
Publication status	Published - 17 Feb 2023

Bibliographical note

Publisher Copyright:
© 2022 Informa UK Limited, trading as Taylor & Francis Group.

Keywords

TQM
affective commitment to change
employee readiness for change

ASJC Scopus subject areas

General Business,Management and Accounting

Access to Document

10.1080/14783363.2022.2054695Licence: None: All rights reserved

haffarm2022mediating
“This is an Accepted Manuscript version of the following article, accepted for publication in Total Quality Management and Business Excellence. Mohamed Haffar, Khalil Al-Hyari, Ramdane Djebarni, Jamal Ahmad Alnsour, Fiona Oster, Ahmed Al-Shamali & Amer Alaya (2022) The mediating effect of affective commitment to change in the readiness for change – TQM relationship, Total Quality Management & Business Excellence, DOI: 10.1080/14783363.2022.2054695. It is deposited under the terms of the Creative Commons Attribution-NonCommercial License (http://creativecommons.org/licenses/by-nc/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.”
Accepted author manuscript, 650 KBLicence: Creative Commons: Attribution-NonCommercial (CC BY-NC)

Cite this

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abstract = "A comprehensive review of the literature indicates that the impact of employee readiness for change (ERFC) and employee affective commitment to change (EACC) on total quality management (TQM) implementation is still in its infancy. More specifically, there are limited empirical studies examining the mediating role that EACC plays in the ERFC dimensions–TQM relationship. To address these gaps, we aimed to investigate the relationship between ERFC dimensions and TQM with the meditational role of EACC. A total of 586 questionnaires were distributed to two employees, each within 293 manufacturing organisations in Jordan. The analysis, conducted using structural equation modelling, demonstrated that different dimensions of ERFC impact EACC and TQM distinctively. Our findings offer strong evidence of the pivotal mediating role of EACC in the relationship between ERFC dimensions and TQM. Thus, this study unveils the role of EACC as a mechanism upon which the ERFC–TQM relationship is based.",

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The mediating effect of affective commitment to change in the readiness for change – TQM relationship

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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