TY - JOUR
T1 - The mediating effect of affective commitment to change in the readiness for change – TQM relationship
AU - Haffar, Dr Mohamed
AU - Al-hyari, Khalil Ahmad
AU - Djebarni, Ramdane
AU - Alnsour, Jamal Ahmad
AU - Oster, Fiona
AU - Al-Shamali, Ahmed
AU - Alaya, Amer
PY - 2022/3/24
Y1 - 2022/3/24
N2 - A comprehensive review of the literature indicates that the impact of employee readiness for change (ERFC) and employee affective commitment to change (EACC) on total quality management (TQM) implementation is still in its infancy. More specifically, there are limited empirical studies examining the mediating role that EACC plays in the ERFC dimensions – TQM relationship. To address these gaps, we aimed to investigate the relationship between ERFC dimensions and TQM with the meditational role of EACC. A total of 586 questionnaires were distributed to two employees, each within 293 manufacturing organisations in Jordan. The analysis, conducted using structural equation modelling, demonstrated that different dimensions of ERFC impact EACC and TQM distinctively. Our findings offer strong evidence of the pivotal mediating role of EACC in the relationship between ERFC dimensions and TQM. Thus, this study unveils the role of EACC as a mechanism upon which the ERFC–TQM relationship is based.
AB - A comprehensive review of the literature indicates that the impact of employee readiness for change (ERFC) and employee affective commitment to change (EACC) on total quality management (TQM) implementation is still in its infancy. More specifically, there are limited empirical studies examining the mediating role that EACC plays in the ERFC dimensions – TQM relationship. To address these gaps, we aimed to investigate the relationship between ERFC dimensions and TQM with the meditational role of EACC. A total of 586 questionnaires were distributed to two employees, each within 293 manufacturing organisations in Jordan. The analysis, conducted using structural equation modelling, demonstrated that different dimensions of ERFC impact EACC and TQM distinctively. Our findings offer strong evidence of the pivotal mediating role of EACC in the relationship between ERFC dimensions and TQM. Thus, this study unveils the role of EACC as a mechanism upon which the ERFC–TQM relationship is based.
U2 - 10.1080/14783363.2022.2054695
DO - 10.1080/14783363.2022.2054695
M3 - Article
JO - Total Quality Management and Business Excellence
JF - Total Quality Management and Business Excellence
SN - 1478-3363
ER -