The internal accountability dynamic of UK service clubs: towards (more) intelligent accountability?

David Yates, Florian Gebreiter, Alan Lowe

    Research output: Contribution to journalArticlepeer-review

    3 Citations (Scopus)
    113 Downloads (Pure)

    Abstract

    This paper explores the nature of internal accountability within service organisations. The study adopts a cross-sectional approach, with the three largest service organisations in the world selected along with Round Table International, a popular service organisation in the UK. This paper utilises Roberts’ framework of individualising/hierarchical and socialising/intelligent forms of accountability, with socialising forms of accountability dominating accountable space within service clubs. The presence of a more “intelligent accountability” dynamic at grassroots level is then considered. This paper concludes with avenues for development of more intelligent accountability within service organisations, along with further research opportunities.
    Original languageEnglish
    Pages (from-to)161-192
    Number of pages32
    JournalAccounting Forum
    Volume43
    Issue number1
    DOIs
    Publication statusPublished - 16 Apr 2019

    Keywords

    • Accountability
    • service club
    • membership organisation
    • United Kingdom
    • NGO

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