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Tackling the Zombie Apocalypse: sensemaking in simulated disaster management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Abstract

In this paper, we report the design of a simulated disaster management exercise that is used to explore the manner in which teams of emergency responders make sense of unfamiliar, dynamic situations. The paper develops a notion of sensemaking that combines semantic (i.e., extracting meaning from cues in the environment) and pragmatic (i.e., recognising opportunities for courses of action). This notion of sensemaking is explored in a study in which teams of experienced emergency responders, organised into different command structures, deal with the spread of a threat on a University campus. The results indicate how the command structures affect the ability of the teams to employ semantic or pragmatic sensemaking. Implications for supporting emergency response are considered.

Original languageEnglish
Title of host publicationHCI '16
Subtitle of host publicationProceedings of the 30th International BCS Human Computer Interaction Conference: Fusion!
PublisherBCS Learning & Development Ltd
Number of pages10
DOIs
Publication statusPublished - 11 Jul 2016
Event30th International BCS Human Computer Interaction Conference - Bournemouth University, Poole, United Kingdom
Duration: 11 Jul 2016 → 15 Jul 2016

Publication series

NameProceedings of the International BSC Human Computer Interaction Conference
PublisherBCS Learning & Development Ltd

Conference

Conference30th International BCS Human Computer Interaction Conference
Abbreviated titleHCI 2016
Country/TerritoryUnited Kingdom
CityPoole
Period11/07/16 → 15/07/16

Bibliographical note

Publisher Copyright:
© Duffy et al.

Keywords

  • Collaboration
  • Communication Broker
  • CSCW
  • Disaster Management
  • Emergency Response
  • Sensemaking
  • Teamwork
  • Uncertainty

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Networks and Communications
  • Human-Computer Interaction

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