Abstract
In this paper, we report the design of a simulated disaster management exercise that is used to explore the manner in which teams of emergency responders make sense of unfamiliar, dynamic situations. The paper develops a notion of sensemaking that combines semantic (i.e., extracting meaning from cues in the environment) and pragmatic (i.e., recognising opportunities for courses of action). This notion of sensemaking is explored in a study in which teams of experienced emergency responders, organised into different command structures, deal with the spread of a threat on a University campus. The results indicate how the command structures affect the ability of the teams to employ semantic or pragmatic sensemaking. Implications for supporting emergency response are considered.
| Original language | English |
|---|---|
| Title of host publication | HCI '16 |
| Subtitle of host publication | Proceedings of the 30th International BCS Human Computer Interaction Conference: Fusion! |
| Publisher | BCS Learning & Development Ltd |
| Number of pages | 10 |
| DOIs | |
| Publication status | Published - 11 Jul 2016 |
| Event | 30th International BCS Human Computer Interaction Conference - Bournemouth University, Poole, United Kingdom Duration: 11 Jul 2016 → 15 Jul 2016 |
Publication series
| Name | Proceedings of the International BSC Human Computer Interaction Conference |
|---|---|
| Publisher | BCS Learning & Development Ltd |
Conference
| Conference | 30th International BCS Human Computer Interaction Conference |
|---|---|
| Abbreviated title | HCI 2016 |
| Country/Territory | United Kingdom |
| City | Poole |
| Period | 11/07/16 → 15/07/16 |
Bibliographical note
Publisher Copyright:© Duffy et al.
Keywords
- Collaboration
- Communication Broker
- CSCW
- Disaster Management
- Emergency Response
- Sensemaking
- Teamwork
- Uncertainty
ASJC Scopus subject areas
- Artificial Intelligence
- Computer Networks and Communications
- Human-Computer Interaction
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