Social Return on Investment (SROI) and Performance Measurement: The opportunities and barriers for social enterprises in health and social care

Ross Millar; Kelly Hall

doi:10.1080/14719037.2012.698857

Social Return on Investment (SROI) and Performance Measurement: The opportunities and barriers for social enterprises in health and social care

Ross Millar, Kelly Hall

Research output: Contribution to journal › Article › peer-review

136 Citations (Scopus)

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Abstract

Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.

Original language	English
Pages (from-to)	923-941
Journal	Public Management Review
Volume	15
Issue number	6
Early online date	30 Jul 2012
DOIs	https://doi.org/10.1080/14719037.2012.698857
Publication status	Published - 2013

Keywords

Social enterprise
social return on investment
SROI
health and social care
social value
performance measurement
impact and outcome measurement

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10.1080/14719037.2012.698857

Social Return on Investment (SROI) and Performance Measurement
This is an Pre-Peer Reviewed Manuscript of an article published by Taylor & Francis Group in Public Management Review on 30/07/2012, available online: http://www.tandfonline.com/doi/abs/10.1080/14719037.2012.698857
Submitted manuscript, 452 KBLicence: None: All rights reserved

Social Enterprise Investment Fund Evaluation
Alcock, P. (Principal Investigator), Parker, H. (Co-Investigator) & Powell, M. (Co-Investigator)
NIHR
1/08/09 → 30/11/11
Project: Other Government Departments

Cite this

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abstract = "Social enterprises are being promoted as responsive and innovative way to deliver public services. As part of this promotion, these organizations are being required to demonstrate the social and economic value they generate. Social return on investment (SROI) is a performance measurement tool currently being encouraged to capture this impact. This paper draws on survey and interview data to analyse how SROI is used and understood in health and social care settings. It indicates that despite being accepted as an internationally recognized measurement tool for social enterprise, SROI is underused and undervalued due to practical and ideological barriers.",

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Social Return on Investment (SROI) and Performance Measurement: The opportunities and barriers for social enterprises in health and social care

Abstract

Keywords

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Projects

Social Enterprise Investment Fund Evaluation

Cite this