Service and experiences from space: satellite-enabled services and manufacturer–operator interdependencies and hybrid products as enablers of growth

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Abstract

There is an ever greater reliance by societies on satellites. Satellite-enabled services are used in a variety of sectors, including agriculture, energy, and TV broadcasting and play an important role in creating and/or facilitating service experiences. This chapter explores the structure of the UK space industry, highlighting the interdependencies between manufacturing and service functions and the emergence of hybrid products and production processes. The satellite industry consists of three sub-sectors in the UK: the manufacture of satellites; operation of satellites; and providers of satellite-enabled services. The differences and interrelationships between these three linked sub-sectors are identified and explored with a focus on identifying innovation processes. The chapter highlights the importance of exploring the interdependencies between manufacturing and service functions and suggests that research should shift the focus of attention away from manufacturing or services to a focus on understanding the creation of value through the provision and consumption of service-enabled experiences.
Original languageEnglish
Title of host publicationServices, experiences and innovation
Subtitle of host publicationintegrating and extending research
EditorsAda Scupola, Lars Fuglsang
PublisherEdward Elgar
Chapter12
Pages224-238
Number of pages15
ISBN (Print)9781788114295
DOIs
Publication statusPublished - 30 Nov 2018

Publication series

NameServices, Economy and Innovation
PublisherEdward Elgar

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