Keyphrases
Configurational Approach
100%
Customer Satisfaction
100%
Port Service Quality
100%
Container Port
100%
Port Competition
50%
Singapore
33%
South Korea
33%
Fuzzy-set Qualitative Comparative Analysis (fsQCA)
33%
Port Users
33%
Service Users
16%
Satisfaction Level
16%
Two-country
16%
Valuable Insight
16%
Gaps in Research
16%
Management Responsibilities
16%
Business Process Management
16%
Service Quality Factors
16%
User Satisfaction
16%
Social Responsibility
16%
Quality Satisfaction
16%
Configurational Effect
16%
Causal Configurations
16%
Logistics Service Providers
16%
Cargo Logistics
16%
Cargo Owner
16%
Outcome Responsibility
16%
Transshipment Port
16%
Configurational Theorizing
16%
Social Sciences
South Korea
100%
Singapore
100%
Comparative Analysis
100%
Service Provider
50%
Empirical Research
50%
Process Management
50%
Social Responsibility
50%
User Satisfaction
50%
Computer Science
Customer Satisfaction
100%
Fuzzy-Set Qualitative Comparative Analysis
50%
Empirical Research
25%
Research Effort
25%
Practical Implication
25%
Process Management
25%
User Satisfaction
25%
Quality Factor
25%
Service Provider
25%
Economics, Econometrics and Finance
Social Responsibility
100%