TY - CHAP
T1 - Retaining business and professional service employees
AU - Bryson, John R.
PY - 2023/1/12
Y1 - 2023/1/12
N2 - Business and professional service (BPS) employees compete on expertise, reputations, and client contact networks. Retaining them is critical as clients will follow individual professionals when they resign and obtain employment in rival firms or establish their own firms. There are positive and negative retention strategies. Positive strategies include salaries, bonus payments, flexible working and benefits including access to leisure facilities. Negatives include restrictive covenants in employment contracts, for example gardening leave, as well as golden handcuffs. The latter are based on staggering bonus payments throughout the year. The most important retention strategy is based on providing a supportive working environment and challenging work.
AB - Business and professional service (BPS) employees compete on expertise, reputations, and client contact networks. Retaining them is critical as clients will follow individual professionals when they resign and obtain employment in rival firms or establish their own firms. There are positive and negative retention strategies. Positive strategies include salaries, bonus payments, flexible working and benefits including access to leisure facilities. Negatives include restrictive covenants in employment contracts, for example gardening leave, as well as golden handcuffs. The latter are based on staggering bonus payments throughout the year. The most important retention strategy is based on providing a supportive working environment and challenging work.
UR - https://www.e-elgar.com/shop/gbp/elgar-encyclopedia-of-services-9781802202588.html
U2 - 10.4337/9781802202595.Retaining.Business.and
DO - 10.4337/9781802202595.Retaining.Business.and
M3 - Entry for encyclopedia/dictionary
SN - 9781802202588
T3 - Elgar Encyclopedias in the Social Sciences
SP - 314
EP - 314
BT - Elgar Encyclopedia of Services
A2 - Gallouj, Faïz
A2 - Gallouj, Camal
A2 - Monnoyer, Marie-Christine
A2 - Rubalcaba, Luis
A2 - Scheuer, Markus
PB - Edward Elgar Publishing Ltd.
CY - Cheltenham
ER -